CareSync White Label Platform

The telehealth platform built around your pharmacy

Launch a fully branded telehealth platform under your pharmacy’s name, and offer clinical services your patients are already seeking.

5-10

Day Onboard

Days to First Patient

On average, CareSync pharmacy partners complete onboarding in 5-10 days and see their first telehealth patient within two weeks of signing up.

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The Problem

Patients are leaving your ecosystem for telehealth platforms you have no control over.

They find a weight loss clinic or hormone therapy brand online. They get a prescription. That script goes somewhere else. CareSync brings the clinical visit, the prescription routing, and the patient relationship back under your roof.

Platform Features

Everything your patients see carries your name.

From intake form to prescription fulfillment, CareSync powers the full patient journey while staying invisible behind your brand.

Full white label experience

Your domain, your logo, your brand colors at every patient touchpoint. Embed patient registration directly into your existing website.

Launch clinical services fast

Build weight loss, hormone therapy, compounding, or any cash-pay program. Set your pricing, define your intake questions, and go live.

Provider consultation workflow

Providers manage their schedule, conduct video or async encounters, document visits, and route prescriptions to your pharmacy via Surescripts.

Custom intake forms

Build condition-specific intake questions for each program you offer. Clinical teams get the data they need before the encounter starts.

Patient portal and scheduling

Patients book, register, and manage their care through a portal that looks and feels like your pharmacy. No third-party platforms in sight.

HIPAA-compliant infrastructure

HIPAA-compliant AWS environment with enterprise-grade encryption, two-factor authentication, and segregated patient data storage.

Programs You Can Launch

The programs pharmacies are already positioned to own.

CareSync is built to support the services your patients are already seeking from telehealth competitors. Bring them back in-house, under your brand.

CASH PAY

Weight Loss

GLP-1 programs and medically supervised weight management without insurance audits or prior authorizations.

COMPOUNDING

Hormone Therapy

HRT programs built around your compounding capabilities, with clinical oversight included from day one.

INSURANCE OR CASH PAY

Refill Consultation

Keep existing patients in your ecosystem with a structured consultation workflow for medication refills and ongoing care.

CASH PAY

Men's & Women's Health

ED, hair loss, skincare, and other cash-pay programs with strong patient demand and high repeat purchase rates.

INSURANCE OR CASH PAY

Mental Health

Anxiety, depression, and behavioral health with synchronous and asynchronous visit options for your patient base.

CUSTOM

Any Clinical Offering

You define the service, set the pricing, and build the intake. CareSync supports whatever your pharmacy wants to run.

FULLY CUSTOMIZABLE

Build Your Own Program

Your pharmacy, your rules. Define every detail — service type, pricing, intake forms, provider requirements, and patient flow — to match exactly what your community needs.

How It Works

From contract to live patients in days.

The path from signing to revenue is short by design. No custom development cycles, no infrastructure build-outs.

1 Contract and configure

Sign your white label agreement. Your platform is configured with your pharmacy’s branding, domain, and service structure.

2 Build your service catalog

Define the programs you want to offer. Set your pricing, build your intake questions, and configure prescription routing to your pharmacy.

3 Onboard your providers

Add credentialed providers to your platform. They access a dedicated clinical workspace built for telehealth encounters and e-prescribing.

4 Apply for PaySync 360 merchant account

Get approved for your PaySync 360 merchant account to accept patient payments at intake. You control your pricing, your margins, and your merchant relationship.

5 Start seeing patients

Embed the patient widget on your website or drive traffic to your branded portal. Consults, prescriptions, and fulfillment all run through your ecosystem.

Pricing

Unit-based pricing you can model before the first conversation.

CareSync pricing is broken into three categories: what you pay per encounter, what you pay per provider, and what you pay for the platform itself. Every number is predictable.

Pharmacy plan

Add clinical care to your pharmacy

Starting at

$250/mo

Platform (SaaS) fee

$50/provider/mo

Active providers only

$5/encounter

Asynchronous visits

No minimums and no long-term volume commitment. Per-provider and platform rates step down as your active provider count grows.

Per Visit

Encounters

Patient Insurance

Per synchronous encounter

$25 per encounter

Patient Cash Pay

Per synchronous encounter

$10 per encounter

Patient Cash Pay

Per asynchronous encounter

$5 per encounter

Lab Order

Per lab requisition, ordered through CareSync

$8 per requisition

Patient encounter fees are paid as prepaid system credits by encounter type, so you are only charged when a visit is actually completed. Balances are visible in your CareSync dashboard at any time. Data ownership stays with you.

Per Clinician

Providers

Active provider fee

Per active provider, billed monthly. Only providers active that month are counted, no charge for dormant accounts.

$50 per provider / month

An active provider is one with a completed profile who saw at least one patient that month. Contract your full prescriber network at no cost and pay only for the providers who actually saw a patient. Scale up or down month to month based on your actual clinical volume.

Infrastructure

Platform

Implementation fee

One-time fee covering onboarding, branding and workflow configuration, and platform setup

$3,000 one time

SaaS fee

Monthly platform access fee, billed regardless of volume

$250 per month

The implementation fee may be split into 2, 3, or 4 equal monthly installments. New accounts get an onboarding ramp window of up to 60 days, during which you pay implementation and platform fees only. Per-provider fees do not begin until you launch.

Larger network? Per-provider and platform rates step down across five size bands, up to 500+ providers. We will price your band on the call.

Book a demo call

Starting rates shown reflect the entry band and are effective August 2026. Pricing is subject to change and confirmed in your service agreement. All monthly fees are billed in full for the calendar month; CareSync does not prorate partial months.

Trusted by Pharmacies Nationwide

Pharmacies using CareSync to deliver clinical services at scale

"We were losing patients to online telehealth companies. CareSync let us launch our own branded telehealth and weight management program in two weeks. Now those patients stay with us, and we're filling prescriptions we would have lost."

Marcus P.

Owner, Independent Pharmacy - Georgia

"We added compounding and hormone therapy consults through CareSync and increased our monthly revenue by over 40% within 90 days. The platform handles scheduling, intake, and e-prescribing. We just focus on filling orders and patient care."

Sandra N.

PharmD, Compounding Pharmacy - Texas

"Our 3-location chain needed a way to offer clinical services without hiring providers or building tech from scratch. CareSync gave us a white-label patient portal across all locations in under a month. Patients book online and prescriptions route straight to our counters."

Ryan D.

COO, Multi-Location Pharmacy Group - Florida

Ready to launch your pharmacy services directly to your patient population?

A 30-minute demo walks through platform setup, branding configuration, your first service build, and what launch week looks like for a pharmacy your size.