CareSync White Label Platform
Launch your telehealth brand without building the software.
CareSync gives direct-to-consumer health companies a fully branded, HIPAA-compliant telehealth platform. From patient intake to prescriptions, your program goes live in days, not months.
Badges
- HIPAA compliant
- LegitScript certified
- AWS infrastructure
- Surescripts ePrescribing
- No long-term lock-in
Who This Is For
If you are building a health brand, generating patient leads, or running cash-pay programs, this was built for you.
CareSync serves three types of direct-to-consumer operators. If you recognize your business in any of these, you are exactly who we built this platform for.
Digital Health Companies
You have a healthcare concept, patient acquisition strategy, or clinical offering ready to scale. CareSync gives digital health companies the infrastructure to launch branded telehealth programs without spending years building software internally.
- Consumer health brands
- Telehealth startups
- DTC wellness platforms
- Subscription health services
Marketing and Lead Generation Companies
You know how to generate patient demand. CareSync gives those patients a compliant destination to complete intake, connect with providers, process payments, and move through the clinical workflow under your brand.
- Healthcare marketing agencies
- Health affiliate networks
- Lead generation companies
- BPO companies
Cash-Pay Medical Brands
- Cash-pay clinical operators
- Concierge health companies
- Direct-pay prescription programs
- Membership-based medical brands
Common Campaigns
The therapeutic areas CareSync clients are already running.
Whether you have an existing program or are deciding which campaign to launch first, CareSync is built to support cash-pay and insurance-based clinical services across the therapeutic areas patients are actively seeking online.
Weight Loss
Peptides
Mental Health
Anxiety, depression, and behavioral health programs with synchronous and asynchronous visit options
Hair Loss
Finasteride, minoxidil, and combination therapy programs for male and female pattern hair loss
Erectile Dysfunction
Dermatology
Pain Management
Your campaign
CareSync supports cash-pay and insurance-based clinical programs across all therapeutic areas above. The platform does not support controlled substance or narcotic prescribing programs.
Why CareSync
Three reasons DTC health brands choose CareSync over building their own.
The founders and operators who license CareSync are not cutting corners. They are making the same decision that most mature software companies have already made: own the brand and the patient relationship, license the infrastructure.
Days, not months.
Speed to Market
Most DTC health brands spend 12 to 18 months building a telehealth stack before seeing their first patient. CareSync compresses that timeline to days. Your platform is configured, branded, and ready for patient volume before a custom build would have even finished its discovery phase.
Your brand. Your rules.
High System Customizability
CareSync is not a rigid template. You configure your services, intake questions, provider workflows, visit types, pricing, and pharmacy routing without touching a line of code. The platform adapts to your clinical model, not the other way around.
Know your cost per patient.
Transparent Unit-Based Pricing
A flat platform fee, a per-active-provider fee, and a per-encounter fee give you a fully predictable cost structure you can model into your cost per patient from day one. No surprise invoices, no opaque enterprise quotes.
THE PROBLEM
Building telehealth software is the wrong starting point.
Health brands waste significant capital and runway building EHRs, scheduling engines, and payment infrastructure before ever acquiring a patient. CareSync eliminates that entirely.
$750K+
Typical cost to build a custom telehealth platform from scratch
12-18 mo
3+ vendors
What CareSync Provides
Everything your patients see is your brand. Everything underneath is ours.
From login screen to prescription routing, CareSync handles the infrastructure so you focus on marketing, growth, and patient acquisition.
Full white label branding
Your logo, colors, domain, and favicon across every patient touchpoint. No CareSync branding visible to your patients, ever.
Custom intake and services
Build weight loss, HRT, mental health, or any cash-pay or insurance service. Define pricing and intake questions without engineering help.
Provider and prescribing tools
Providers get a clinical workspace with scheduling, encounter documentation, and e-prescribing to any U.S. pharmacy via Surescripts.
Integrated patient payments
Patients pay during intake via PaySync 360, built for direct-to-consumer volume. You control your pricing and your margins.
Website embed support
Drop a patient registration and scheduling widget into your existing Shopify or WordPress site. Patients book without leaving your page.
Compliance built in
HIPAA-compliant AWS infrastructure with encrypted PHI, two-factor authentication, audit logs, and role-based access controls from day one.
How it works
From contract to live patients in days.
The path from signing to revenue is short by design. No custom development cycles, no infrastructure build-outs.
1
Contract and onboard
Sign your white label agreement. Your organization is configured in the platform with your brand, services, and payment gateway settings.
2
Build your services
Define your service offerings, set pricing, and build custom intake forms for each program. No code required. Changes take minutes, not sprints.
3
Apply for PaySync 360 merchant account
Get set up with PaySync 360 to process payments securely. Our team handles the application process to ensure smooth payment routing and settlement.
4
Add your providers
Credentialed providers receive their clinical workspace with scheduling, encounter tools, and e-prescribing access from the first login.
5
Drive patients and generate revenue
Patients register, pay, and book through your branded portal or embedded widget. Every encounter is documented, every payment routes to your merchant account.
Pricing
Unit-based pricing you can model before the first conversation.
CareSync pricing is broken into three categories: what you pay per encounter, what you pay per provider, and what you pay for the platform itself. Every number is predictable. Rates shown are entry-band and step down as your active provider count grows.
Launch your brand on CareSyncStarting at
Encounters
Usage basedPatient Insurance
Per synchronous encounter
Patient Cash Pay
Per synchronous encounter
Patient Cash Pay
Per asynchronous encounter
Lab Order
Per lab requisition, ordered through CareSync
Providers
Monthly, per active providerActive Provider Fee
Per active provider, billed monthly. Only providers active that month are counted.
Platform
One-time & monthlyImplementation Fee
One-time fee covering onboarding, brand configuration, and platform setup. Payable in full or in 2, 3, or 4 equal monthly installments.
SaaS Fee
Monthly platform access fee, billed regardless of volume
Larger network? Per-provider and platform rates step down across five size bands, up to 500+ providers. We will price your band on the call.
Book a demo callStarting rates shown reflect the entry band and are effective August 2026. Pricing is subject to change and confirmed in your service agreement. All monthly fees are billed in full for the calendar month; CareSync does not prorate partial months.
Compliance, Security, and Risk Management
Security was not an afterthought. It was the starting point.
Most software companies bolt on compliance controls after the product is built. CareSync was engineered the other way around. Every layer of the platform, from the database up, was designed with healthcare-grade security controls in place before a single patient record was ever stored.
HIPAA-compliant server and firewall infrastructure
The platform runs on AWS infrastructure with HIPAA-compliant server and firewall architecture. Protected Health Information is encrypted in transit and at rest, with Business Associate Agreements executed across every vendor that touches PHI. There are no weak links in the chain.
Multi-factor authentication and role-based access
Every user is verified before accessing the system through SMS, email, or authenticator app multi-factor authentication. Role-based permissions control exactly what each user can view or perform, enforcing separation of duties across admins, providers, patients, and support staff.
Prescribing controls and provider verification
Providers are credentialed and identity-verified before gaining access to e-prescribing functionality. Prescribing permissions are scoped by license, state, and service type, ensuring medications can only be ordered by authorized clinicians within approved clinical boundaries.
Structured clinical documentation and data ownership
Clinical documentation is structured, time-stamped, and preserved for continuity of care, quality assurance, and legal defensibility. Your patient records and clinical data belong to you. Noble TeleHealth accesses data only to operate and secure the platform under the Business Associate Agreement.
Every action is fully auditable.
Detailed audit logs capture user activity, timestamps, and IP address data across the entire platform, providing traceability for compliance reviews, internal investigations, and regulatory inquiries. Especially for insurance audits and payment chargebacks, encounter transcriptions help to prove the provider to patient relationship.
HIPAA Privacy
HIPAA Security
HIPAA Database
Stark Law
Anti-Kickback Statute
Safe Harbor Legislation
TCPA Compliant
LegitScript Certified
HL7 TCP/IP Compliant
BAA Executed
Ready to build your revenue engine?
Book a 30-minute demo call. We walk through the platform live, show you exactly how your brand would look, and give you a clear picture of what launch looks like for your specific program.
What Happens on the Call
- Live platform walkthrough tailored to your program type
- Pricing breakdown based on your provider count and patient volume
- Clear timeline from contract to your first live patient
- No sales pressure, no vague next steps