CareSync White Label Platform

The telehealth platform built around your pharmacy

Launch a fully branded telehealth platform under your pharmacy’s name, and offer clinical services your patients are already seeking.

The Problem

Patients are leaving your ecosystem for telehealth platforms you have no control over.

They find a weight loss clinic or hormone therapy brand online. They get a prescription. That script goes somewhere else. CareSync brings the clinical visit, the prescription routing, and the patient relationship back under your roof.

Your marketing traffic goes back to your brand, not to a third-party telehealth platform. Every patient who books through your portal is a patient who fills at your pharmacy.

Who This Is For

Everything your patients see carries your name.

From intake form to prescription fulfillment, CareSync powers the full patient journey while staying invisible behind your brand.

Full white label experience

Your domain, your logo, your brand colors at every patient touchpoint. Embed patient registration directly into your existing website.

Launch clinical services fast

Build weight loss, hormone therapy, compounding, or any cash-pay program. Set your pricing, define your intake questions, and go live.

Provider consultation workflow

Providers manage their schedule, conduct video or async encounters, document visits, and route prescriptions to your pharmacy via Surescripts.

Custom intake forms

Build condition-specific intake questions for each program you offer. Clinical teams get the data they need before the encounter starts.

Patient portal and scheduling

Patients book, register, and manage their care through a portal that looks and feels like your pharmacy. No third-party platforms in sight.

HIPAA-compliant infrastructure

HIPAA-compliant AWS environment with enterprise-grade encryption, two-factor authentication, and segregated patient data storage.

Programs You Can Launch

The programs pharmacies are already positioned to own.

CareSync is built to support the services your patients are already seeking from telehealth competitors. Bring them back in-house, under your brand.

CASH PAY

Weight Loss

GLP-1 programs and medically supervised weight management without insurance audits or prior authorizations.

COMPOUNDING

Hormone Therapy

HRT programs built around your compounding capabilities, with clinical oversight included from day one.

INSURANCE OR CASH PAY

Refill Consultation

Keep existing patients in your ecosystem with a structured consultation workflow for medication refills and ongoing care.

CASH PAY

Men's & Women's Health

ED, hair loss, skincare, and other cash-pay programs with strong patient demand and high repeat purchase rates.

INSURANCE OR CASH PAY

Mental Health

Anxiety, depression, and behavioral health with synchronous and asynchronous visit options for your patient base.

CUSTOM

Any Clinical Offering

You define the service, set the pricing, and build the intake. CareSync supports whatever your pharmacy wants to run.

FULLY CUSTOMIZABLE

Build Your Own Program

Your pharmacy, your rules. Define every detail — service type, pricing, intake forms, provider requirements, and patient flow — to match exactly what your community needs.

How It Works

From contract to live patients in days.

The path from signing to revenue is short by design. No custom development cycles, no infrastructure build-outs.

1

Contract and configure

Sign your white label agreement. Your platform is configured with your pharmacy’s branding, domain, and service structure.

2

Build your service catalog

Define the programs you want to offer. Set your pricing, build your intake questions, and configure prescription routing to your pharmacy.

3

Onboard your providers

Add credentialed providers to your platform. They access a dedicated clinical workspace built for telehealth encounters and e-prescribing.

4

Apply for PaySync 360 merchant account

Get approved for your PaySync 360 merchant account to accept patient payments at intake. You control your pricing, your margins, and your merchant relationship.

5

Start seeing patients

Embed the patient widget on your website or drive traffic to your branded portal. Consults, prescriptions, and fulfillment all run through your ecosystem.

Pricing

Unit-based pricing you can model before the first conversation.

CareSync pricing is broken into three categories: what you pay per encounter, what you pay per provider, and what you pay for the platform itself. Every number is predictable. Contact us for exact rates.

Per Visit

Encounters

Patient Insurance

Per synchronous encounter

Contact for rate

Patient Cash Pay

Per synchronous encounter

Contact for rate

Patient Insurance

Per asynchronous encounter

Contact for rate

Per Clinician

Providers

Active provider fee

Per active provider, billed monthly. Only providers active that month are counted — no charge for dormant accounts.

Contact for rate

Scale up or down month to month based on your actual clinical volume.

Infrastructure

Platform

Implementation fee

One-time fee covering onboarding, brand configuration, and platform setup

Contact for rate

SaaS fee

Monthly platform access fee, billed regardless of volume

Contact for rate

Patient encounter fees are prepaid as system credits. Data ownership stays with you.

Ready to launch your pharmacy services directly to your patient population?

A 30-minute demo walks through platform setup, branding configuration, your first service build, and what launch week looks like for a pharmacy your size.